Such a nice lady
My care provider was awesome and so understanding.
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
My care provider was awesome and so understanding.
By Patient
Drs and nurses were very thorough in my treatment. I went with one complaint and left with a diagnosis of something completely different thanks to their thoroughness. There was no wait time when I got there and the staff was very friendly
By Patient
I was able to get right in. Everyone was very pleasant. The Physician Assistant that I saw was very kind and very informative to my problem. Gave me a prescription that took care of my problem.
By Lanna W.
I was treated with care and respect. I felt heard and the Nurse Practitioner was thorough and asked probing questions to get an understanding of my symptoms. They are nothing like and are better than Patient First who treat patients like cattle.
By Tameika
Everything was great!
By Patient Janice D.
Quick and Easy
By Patient
Amazing staff
By Patient
My wife and I prefer this location over others due to staff, cleanliness, ease of access, professionalism, and quick service. We were received at open of business for rapid test which we attempted to schedule the night before. We spoke to staff at open of business and within about 20 minutes they cleared up the systems issues that we experiences, helped us reschedule, and then processed our rapid test all within about 40 minutes. We truly appreciate their service. Thank you.
By Patient