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By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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By Patient
I received excellent service.
By Ronald T.
Staff was very friendly and helpful. Attending physician was thoughtful and compassionate.
By Terrence P.
I received wonderful care that Sunday afternoon. Much better than the care I received later that day at MWH ER. This was the second time I've found relief at this facility. Living out on the lake, there is nothing like this offered so this is also the closest medical help available.
By Barbara M.
Great services
By Patient
I HAVE ENJOYED BEING A PATIENT OF YOURS FOR YEAR
By ASHLEY
I had a vein to burst and spurt blood at my gym.. I was on blood thinners. Afer the pool manager and gym manager bandaged my leg, I came to Better Med. Elisa Bivins saw me and applied a type of bandage that would make the vein clot. It was still bleeding when she unwrapped the initial bandage. She then wrapped the leg again and said to keep this bandage on a few days. It worked and I have not had any more problems.
By Ann A.
Clean,organized, professional... Everyone was helpful and informative
By Elizabeth