Staff is incredibly friendly and helpful
The staff was incredibly friendly and kind. I’ve been to many different urgent care and by far this place at the bus service whether it was over the phone or in person.
By Uma
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
The staff was incredibly friendly and kind. I’ve been to many different urgent care and by far this place at the bus service whether it was over the phone or in person.
By Uma
Grateful they sent us on to the ER as our daughter did need surgery to repair the damage to her fingers.
By Patient
This place has save my life. If they didn’t dig into the problem I would have never known. I just say thank you again
By Lynette S.
The staff is very good. I've never had a bad experience.
By Customer
The front desk staff was polite and checked us in and my kids received great service from the doctor also.
By Patient
I had no wait time to get into a room and then was seen quickly. Very professional.
By Patient
Everyone was very nice and helpful!
By Brandon O.
Made the appt online. Not too bad of a wait. Shot of cordizone was just what I needed.
By Patient