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By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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By Patient
Only thing that they could do better is prescribe maintenance orders / script?
By Robert
Very simple and convenient for my wife and I to get Covid testing before an overseas trip. The staff was friendly and cooperative.
By John F.
Great and friendly service. Thank you
By Patient
Excellent care, consideration, Covid protection Thank you very much
By Patient
I used BetterMed for a COVID test for air travel. Their process was easy to follow and extremely safe. The nurse was professional and cordial and the physician was friendly and efficient. From start to finish it took only approximately 30 minutes.
By Patient
I’ve already referred two people to your practice. You all were great!!!
By Felicia
The staff is always very polite. They work fast and even on busy days you are seen swiftly. Never once was anybody there rude to me.
By Patient