Fast & friendly
Fast & friendly
By Pat M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Fast & friendly
By Pat M.
Better Med helped me get a PCR test in less than 12 hours, allowing me to visit a sick relative in Spain. Everyone was kind and efficient.
By Barbara
I waited an appropriate amount of time to be seen. The care providers and front desk staff treated me professionally and kindly. I received care and recommendations for after care as was appropriate.
By Julie P.
Prompt entry into office; immediately moved to area for non-Covid-19 patients; seen quickly by nurse to answer questions; Nurse Practitioner checked the injury and ordered x-ray; NP placed a metal brace for finger and I exited by rear entrance. Excellent assistance by all parties, particularly in protecting me from accidentally encountering infectious patients. Highly recommend
By PATRICIA
I easily made an appointment online. Was greeted and tested swiftly. Test results arrived within 18 hours and I received a call from the nurse.
By Patient
I was treated very respectfully
By Patient
All providing care services were extremely efficient and accommodating! Care was also provided in a very professional manner!
By Catherine
Everything was great, and the doctor was very good with my terrified toddler. We enjoy coming to this location only.
By Patient