Not even x1 star
Not even x1 star. Query by email ignored. Now requesting refund but don't hold out any hope
By Sarah
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
33 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer the highest quality minecraft alts. The most popular and friendly minecraft alt shop selling the cheapest accounts in the market.
Betteralts (betteralts.com) has 33 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 16 reviews with 1 star · Clear filters
Not even x1 star. Query by email ignored. Now requesting refund but don't hold out any hope
By Sarah
Shocking company. Ordered and nothing arrived and don't reply to emails
By Glen H.
Item hasn’t been received, awful customer service team who are no help at all. Totally shameful company, who take money but dont provide the goods.
By Tee
Avoid avoid avoid they do not respond to emails they just send spam instead! Ordered 12 days ago still not shipped then they say due to them going viral it’s taking longer absolute joke
By Mr B R.
Ordered shilajit on Dec 12 2023 They can't deliver to a 103 year old building and address. There outdated database. Betteralt does not address problems. Today 01.23.24 I'm gonna get a refund in 10 days.so there gonna have my monies for 7 weeks. Over poor service blunders
By dangerous D.
I bought a package of 10 in the tiktok store and they only sent 5 and never send me the remaining 5..they only said we are working on it...be careful with this company
By santo V.
Scammers. Changed owners. The new owner only scams and keeps flagging bad reviews, which is why the trustpilote score is so high
By Sebastiaan B.
Do not recommend I bought an account off here and never got it, I went to their discord and made a ticket and got ignored DO NOT BUY OFF THEIR
By FuryanR