Really bad experience
Really bad experience. Do not buy anything from them. All products are from China and not hand made. The customer service doesn’t exist, they won’t reply and you won’t have a refund.
By Cely
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
36 reviews
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Wedding veils handmade with discount price. Bestweddingveil specialise in long cathedral and chapel length lace wedding veils.
Bestweddingveil (bestweddingveil.com) has 36 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 20 reviews with 1 star · Clear filters
Really bad experience. Do not buy anything from them. All products are from China and not hand made. The customer service doesn’t exist, they won’t reply and you won’t have a refund.
By Cely
Fake website and didn’t send the item at all. My money was deducted just like that. No response from the seller at all. This is a scam website guy! Don’t buy!!!
By Ruth
Double charged me, the description says the veil would be handmade in europe. While I was being charged 100 dollars from a "gorgeous dress" company and also a separate company in hong kong. Neither are based out of the UK. If the price doesn't seem real... its probably because it's not. PERIOD.
By Jordan A.
The veil I got in the Mail is not according to the picture and discription on the webpage. It's a lot shorter in the front than in the back, and the fabric also looks way more delicate in the picture than the one used in the veil I received. The quality of the veil is very low. The seller state that they are "a small independent company based out of the UK that specializes in handmade wedding veils and hair adornments" on their website, but this is false advertising as I received a veil from China. I contacted the seller to get a refund and return the item, and the seller refuses to pay for the shipping back to China. Due to the high postage fee there's no point in returning it, and I wouldn't be surprised if I didn't get a refund even if I returned it. This is a scam, and I would not recommend ordering from this company.
By Cathrine