Awesome will order again
Awesome will order again
By David
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
857 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Bestvibe👋 Welcome to Bestvibe — where Better Products, Smarter Solutions, Trusted Service meet your intimate journey.We believe intimate experiences should never feel cheap, shameful, or rushed. Everyone deserves safer exploration, genuine pleasure, more comfortable connections, and service you can count on. That’s why Bestvibe was created: to redefine the adult wellness experience with higher-quality products, user-first solutions, and thoughtful, respectful support.As a "value innovator" in the adult wellness industry, we stand against low-quality knockoffs, overpriced markups, and intrusive marketing. Instead, we’re committed to better quality at the same price, better value for the same quality, and a complete, stress-free shopping experience. In our 15 years of service, we’ve earned the trust of over 1,609,289 users across mature markets including the US, UK, Germany, France, the Netherlands, Italy, Spain, Japan, and more.We curate a diverse range of products to suit every desire — from body-safe toys and sensual lingerie to premium condoms and lubricants. Whether you’re exploring solo or with a partner, you’ll find options to match your comfort level and curiosity.Your privacy and peace of mind are our top priorities. Every order is shipped in plain, unmarked packaging with no sensitive branding, paired with fully transparent, trackable delivery. Your intimate journey stays completely confidential.To make your experience smooth and worry-free, we offer:📦180-day hassle-free returns for all eligible ordersWe also believe in empowering you with knowledge. Explore our buyer’s guides, honest product reviews, and community insights to learn more about your options, all without the awkwardness. We’re here to help you feel confident, curious, and cared for every step of the way.Elevate your intimate moments with Bestvibe — where wellness, education, and fun come together seamlessly. Discover your happiest, most authentic self with us. 😊
Bestvibe (bestvibe.com) has 857 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 64 reviews with 4 stars · Clear filters
Awesome will order again
By David
My experience was Best-Vibe was pleasant. I did not have a problem looking for the product I was looking for online. My product was sent to me in a timely fashion and was packaged discreetly. The only thing I noticed was that all the instructions were written foreign language and the pictures were very small to see.
By Marc
Response from Bestvibe· Sep 1, 2021
Hi there, Thank you for taking time to leave us a review. We have received the feedback of the product instructions, and will feed it back to the product department for optimization. Thank you for your feedback. Best regards, Bestvibe Customer Service Center
Very prompt on fixing anything that happens with any items that do not arrive. thank you for your quality and control dept.
By Shawn B.
So far, this massager has been great! My orgasms are a lot stronger and it hits my prostate. The feeling of it in me will take some getting used to, but overall, I like it.
By Malique
The ordering process was a little clunky, but figured out no problem. The unfortunate thing is during the order process, they sent me a discount code for the product. But I didn't see this email until after I finished my order and was not able to apply the discount. A little disappointing. The product however is great. Works as described. I've been enjoying it. Thank you.
By Craig G.
Received in excellent condition. Thing works amazingly well. Thank you
By Scott W.
We have received most of our order fairly quickly but still have not received our complete order
By Matthew N.
Response from Bestvibe· Jul 28, 2021
Hi there, Thank you for taking time to leave us a review! I checked your order and found that your order is sent in several separate packages.Would you please wait patiently?Rest assured that we will keep track of every package until it arrives. Feel free to contact us if you have any questions or concerns. Kind regards,
Item needs suction
By Dan N.