Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
Best Hair SystemSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to our custom hair system company! We specialize in providing high-quality, personalized hair replacement solutions for those experiencing hair loss. Our team is dedicated to helping you look and feel your best with a range of options to suit your needs.We understand that hair loss can be a sensitive and personal issue, which is why we offer a discreet and professional service. Our team of experienced hair technicians will work with you to create a custom hair system that fits your unique style and preferences. We use only the finest quality materials to ensure a natural look and comfortable fit, whether you choose synthetic or human hair options.At our company, we believe that everyone deserves to feel confident and comfortable in their own skin. That's why we offer affordable and accessible hair replacement solutions without compromising on quality or service. Our team is always available to answer any questions and provide support throughout the process, from initial consultation to maintenance and aftercare.We are committed to making a positive difference in the lives of our clients, and we take pride in seeing the transformation that our custom hair systems can provide. Whether you're looking to restore your hairline, add volume and length, or simply enhance your natural look, we are here to help. Contact us today to learn more about our custom hair system services.
Best Hair System (besthairsystem.com) has 352 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 14 reviews with 1 star · Clear filters
The product doesn't work. I have purchased ghost bond before and was satisfied. This time it doesn't maintain a hold.
By Donna P.
Response from Best Hair System· Sep 23, 2023
We are so sorry that you have a issue with the Ghost Bond XL. Hopefully you can find something better to work with your body chemistry and lifestyle.
Sent defective merchandise…. I have written very good reviews concerning this company….All records kept…. But lately the customer service as well as quality of merchandise has fallen well beneath any and all expectations. DO NOT USE THIS COMPANY if you expect quality at a fair price….you are rushed off of phone calls, , and packages do not include invoices….Search…there are better places with much more reliability……When quality goes and defects come in…spare yourself the heartache. If going above and beyond Mens taking literally thousands of dollars and no correct invoices…. I tried to make all aware….
By John R.
Response from Best Hair System· Apr 2, 2022
Theres only so much a company can do to meet the demands of a client. We feel that we have gone above and beyond to meet your requirements. We hope that you find a source that can achieve the things we couldnt.
In the 19 years of using hair systems due to alopecia areata this has been the absolute WORST system I have ever had, from the moment I received this system it already had small tears at the temples but I had no choice but to make it work since I was desperate due to shortages of hair systems due to covid. If dealing with Alopecia wasn’t stressful and embarrassing enough already, this system literally tore as I was wearing it and caused me to experience such embarrassment that I have never experienced in my life, I am absolutely disgusted and disappointed in the quality of this product and the manufacturers and sellers should be ashamed. DO NOT buy from this company, you will be disappointed.
By sergio N.
Response from Best Hair System· Jan 4, 2022
Sergio, We're sorry to hear that your experience with Best Hair System was a bad one. We want to follow up with you directly so we can figure out what happened, and how we can fix it. We always recommend inspecting the product as soon as you receive it and report any issues or concerns to customer service right away. We understand that due to shortages and supply issues you decided to keep it but a simple phone call or an email could've possibly produced better results. We try our best to provide our clients with great customer service and quality products. Please don't hesitate to contact us, we would appreciate the opportunity to address this problem.
Over a week after order and have not received my order yet Very dissattified Keep telling me still in transit Will not order from your company again
By Bobby A.
Response from Best Hair System· May 24, 2021
Hello Mr. Agner We apologize for the delay. Once the shipment has been handed off to the carrier we have no control of the package. We have sent out another package for you and hope it gets to you as scheduled.
Didn’t receive it
By john L.
Response from Best Hair System· Jan 4, 2021
Hi John, I have looked into your order and it is still in transit. I have emailed you the shipping information. We apologize for the delay but once we hand it off to the carrier we have no control. USPS has been extremely backed up. Thank you for your patience as your package is scheduled for delivery in a few days.
1 star does not mean what you're stating. I don't like the idea that the strips that I bought were so small, I don't like it that they don't stick very well and I was under the assumption that it was a good product.
By denny
Response from Best Hair System· Feb 20, 2018
We are sorry to hear that the tape did not work out for you. We suggest contacting our office during business hours and speaking with a hair technician. The hair technician can recommend the best type of tape with the information that you provide. We can be reached toll-free at 855-788-1188
