Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
84 reviews
Bessler Auto PartsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bessler Auto Parts is the Midwest’s premier source for late model, recycled auto parts specializing in used engines and transmissions. As a family-owned and operated company since 1985, you can count on Bessler Auto Parts to provide the quality service you desire when looking for recycled or used car parts. We offer a superior in-house warranty and ship our parts nationwide.
Bessler Auto Parts (besslerautoparts.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 13 reviews with 4 stars · Clear filters
I would highly recommend this company.
By Blaine R.
Response from Bessler Auto Parts· Sep 26, 2022
Blaine - Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon. Let us know if there is anything else we can do to earn that 5th star!
Drove an hour and a half. Website said vehicles i was interested in would be there when i arrived and they were not.
By adam
Response from Bessler Auto Parts· Aug 25, 2022
Adam - We are very sorry to hear that your experience was less than perfect. Thank your for bringing this to our attention. It is because of customers like you that we continue to improve as a business. I will forward this information along to our U-PULL facility so we can better our inventory process. Thanks!
Billie at Wilder is great and ready to resolve a parts color issue. If not for him, I would have given a 1.
By Christine C.
Response from Bessler Auto Parts· May 4, 2022
Christine - We would like to apologize for your recent experience! We're sorry to hear that you were less than satisfied. Thank you for the kind words about our staff and we are happy to hear he was able to help you out in a timely manner. We looked into this issue and are working on a better inventory process so this doesn't happen again in the future. We hope you give us a chance again in the future so we can provide you with 5 star service!
Good service ,excellent communication, have to wait a little bit outside for dispatch the part though.
By DIEGO C.
Response from Bessler Auto Parts· Jan 20, 2022
Diego - We appreciate you taking the time to let us know about your experience! We truly apologize for the delay. In these tough times, we are trying hard to provide the best customer service possible. If there’s anything else we can help you with, please let us know! Thanks!
Part was good. was in a little rougher shape than i had hoped but was boxed and protected from further damage. works fine.
By That Truck G.
Response from Bessler Auto Parts· Jan 11, 2022
We're sorry to hear that you weren't 100% satisfied with the product you received. We pride ourselves on the high quality standards we maintain. We would like a chance to make things right. Please reach out to us directly at 859-442-7278 ext 282. Thanks!
