Great customer service
My tripod broke and Niqui got a replacement out to my within days! Thanks so much!
By Lori
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
278 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Benchmark Golf is listed under Internet & Software.
Benchmark Golf (benchmarkgolf.com) has 278 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 188 reviews with 5 stars · Clear filters
My tripod broke and Niqui got a replacement out to my within days! Thanks so much!
By Lori
Coach Nikki responded within 24 hours to check in on a support ticket. Super responsive, kind, and ready to help resolve the issue!
By Nathan B.
The order shipped quickly. The packaging is very presentable. I bought it for my boyfriend’s birthday. Unfortunately, I didn’t have the ceiling clearance but the return process was easy and they were very helpful. I would highly recommend for any golfer! He was bummed but the intent was for indoor use even though it could be used outdoor as well.
By CHRISTIE S.
I broke my arm after ordering the Golf at Home. I requested a return because it was of no use to me. Coach Mark handled the return in a manner that I expected; respectfully, professionally and quickly. Coach Mark is the kind of representative a company should want and keep at all cost. Thank you Coach Mark.
By George B.
Mark was able to go above and beyond to help fix my mailing situation! And he reached out promptly!!
By Jennie W.
I can not believe how easy Mark made my cancellation possible. I have never been treated so quickly and professionally, what a change of pace ! Just to say the ONLY reason I had to cancel is our ceiling wasn’t high enough for the correct swing. Mark took care of everything within hours of me corresponding with benchmark. Thank you so very much!!
By Marcy W.
The staff promptly responded to my email and provided the information requested
By Ken B.
They make a great product and help you when need a replacement the agent named Niqui was very helpful
By Marcus