Benchmark GolfReviews of benchmarkgolf.com

Mark was quick with a response and very professional and helpful

I was worried I had a credit card processing issue - I sent an email to their Help@ email. and within less than a couple of hours I received a "human" reply. This addressed a couple of other concerns I had: 1) I ordered direct which I do infrequently (worried it's China) and 2) I usually find myself going around in circles with the bots. In one quick email "Coach Mark" proved there was a kind human behind the note and the time stamp told me it was the US. Thanks Coach Mark - we're looking forward to getting our Golf Simulator.

Coach Mark was very helpful and responded quickly when I was having issues placing my order. The problem was cleared up and I placed my order within an hour of my email, on a Sunday no less! Very grateful so I can get the item by Father’s Day!

When we set up the tripod for the first time it worked perfectly and seemed sturdy. However when we were putting it away, two of the legs snapped when we were folding it back up. We reached out to customer service immediately, and Coach Mark was prompt with his response and sent us a replacement tripod. We love the product and are happy with the customer service.

No questions asked sent a replacement mat after ours ripped 1st day of having very happy with the service

My questions were answered immediately and thorough directions were given. Very kind employees.

Ordered the extra pad, but didn't receive it. Reached out to customer service, got Nikki, and within 2 hours, a couple of emails, and I have a set being sent out to me. Can't ask for anything better than that!!

The quickness of the response from coach Nikki