BeforehatchedReviews of beforehatched.com

I ordered a Christmas lighted branches back on 10/18. I gave request for shipping/tracking info twice already but no response yet. Still waiting for delivery. Very disappointed. I will be going to my credit card company next to dispute the charge. After reading the other reviews, I'm not expecting to receive the branches. 😥 Update 12/13. After threatening to cancel and calling credit card yesterday, I received notice today that order is now being created and I now have a tracking number. Hasn't even been shipped yet from China. Not looking good.

I ordered garland hangers for my mantel. My receipt said $68 but the charge was over $90. I filed a complaint with PayPal but it was denied for “other fees”. I had requested that the order be cancelled if it was that much but it wasn’t cancelled. Received the product with a piece missing rendering it useless. They have not responded to my emails.

I purchased a charcuterie puzzle tray that is so small it would not be enough for a toddler. Customer service responded stating I received the correct item. I replied to them that the picture used to advertise is false advertising and hopefully the company will have to close its doors and they have not received any reviews above a 1.......

I ordered the weeder tool and never received it. I contacted support and have been given the runaround and several different tracking numbers that are incorrect. Terrible company to deal with!

I ordered the The Ultimate 2-in-1 Tote Bag in February using my apple and. Tracking information said it was coming from Italy, so I expected it to take a while to arrive. The last tracking shows it was in Rutland, nowhere near where I live. I did not receive the product. I've disputed the charge 3 times now, but they keep winning the dispute. I have had no luck with customer service. Their website claims to have a 5 star customer rating, but they must be ignoring the significant number of 1 star reviews I am reading. They are outweigh the 5 stars.

I ordered a garden tool mid March and paid via Apple Pay. The amount taken from my account was more than the amount listed on my receipt. I immediately requested that the order be canceled and that I be refunded. They said it had already shipped (which absolutely cannot be true -it was less than 3 minutes). I've been given multiple tracking logs, and they're all different, so I believe they're fraudulent. For a while they said it was due to tariffs, but then said the tool was delivered. I requested a USPS tracking number, but now they say they'll reach out to the shipper to find out where it is. They sidestep my request for a refund each time.

It took me chasing up my bag when it was going through the post taking over 2 months to arrive. When it did, the main zipper was broken before I could get it out of the packaging. The first time I used the shoulder strap it snapped the second I had to readjust it. Not worth the $140 and definitely looking for a better option elsewhere. The bells and whistles aren’t worth it.

Horrible! I wish I had looked at these reviews on Trustpilot first. Just like other reviews, the item (that the website said was shipping from the US) was "in transit" for two months. When I complained to customer service, they gave me a new tracking number and "rushed" the item. I got it, but it wasn't what I ordered. I paid $92 for my purchase and they offered to refund me $7. What a joke.