I’ve been dealing with this company for…
I’ve been dealing with this company for over six months, and their customer support is absolutely terrible, especially Maggie. They promise payouts within 2 weeks (business days), but every single time, they fail to deliver. Instead, I’m constantly brushed off with automatic replies and generic excuses. What’s worse is that each support agent seems to handle my issue differently. Some try to help, while others, like Maggie, seem to brush me off just because they don’t feel like working. It’s completely inconsistent and frustrating. It’s shameful to call this "support" – it’s more like a constant runaround. If you value your time and money, avoid this service.
By Keith F.
Response from BeatStars· Sep 12, 2024
Hey Keith, I'm really sorry to hear about the frustrating experience you've had and the inconsistency in our support. This definitely isn't the level of service we aim to provide. Your feedback is incredibly valuable, and I'll make sure it gets to the right people so we can address these issues directly. If you're open to it, I'd like to connect with you via your Ticket reference to resolve this and make things right. Your time and trust mean a lot to us, and I want to ensure we do better moving forward. Thank you for bringing this to our attention. I look forward to your reference ticket being provided so I can look into it further. Thank you!



