Very prompt and professional response
Very prompt and professional response
By Ian P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
693 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 517 reviews with 5 stars · Clear filters
Very prompt and professional response
By Ian P.
Beanz is a great service!!! I love the selection, how I can change it up and try new vendors and roasts for each shipment. I had an inquiry around a special bag of beans and Customer Service was super responsive. Thank you so much!
By C L.
Amazing customer services
By Ferzan E.
We use barista’s choice and really enjoy it. The deliveries are on a schedule we set and match our preferences.
By Garret
Fantastic customer service!!!!
By Kara
I had a great service experience. Resolved my issue quickly after acknowledging my initial email request.
By James L.
The variety and quality of coffee is wonderful. Communication with Beanz is perfect, with emailed notifications keeping me up-to-date with ordering and shipping details. When needed, the customer service response is prompt and satisfying.
By Carol T.
Fantastic support and friendly agent's. Had issues with my cashback payment. It took a while to resolve, but they persistent and kept me informed.
By Jamie