Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
693 reviews
BeanzSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 517 reviews with 5 stars · Clear filters
Great help from the support team when I needed assistance.
By Miss N.
Response from Beanz· Jun 25, 2025
Dear Miss Norris, We’re happy to hear our support team was able to assist you when you needed it! Your feedback means a lot. Thank you for taking the time to share it. Best regards, Beanz
Every time I've called in I've spoken with someone helpful and kind.
By EJC
Response from Beanz· Jun 25, 2025
Dear customer, Thank you for your review! We're so glad to hear that each of your calls has been met with helpful and friendly support. That consistency is exactly what we strive for! Best regards, Beanz
I presented them with my concerns and they followed up promptly with a resolution I was satisfied with. They even followed up after the resolution to be sure I was satisfied. Appreciate the closing of the loop.
By Jessica C.
Response from Beanz· Jun 25, 2025
Hi Jessica, Thank you for sharing your experience! We're glad to hear that your concerns were addressed promptly and that the follow-up brought everything to a satisfying close. Best regards, Beanz
Good quality product and service
By Peter
Response from Beanz· Jun 25, 2025
Hi Peter, Thank you for your kind words! We're pleased to hear that you're satisfied with both the quality of the product and the service. Enjoy! Best regards, Beanz
Really good customer service
By Pankaj C.
Response from Beanz· Jun 25, 2025
Hi Pankaj, Thank you for your review! We're glad to hear you had a great experience with our customer service team. We're always here if you need anything! Best regards, Beanz
Excellent service when I called.
By Mark W.
Beanz is a very responsive company; quick to react to my questions regarding shipment. Coffee is amazing, just bought a bean to cup machine and loving the new Beanz subscription
By Karen M.
Schnell und konstruktiv abgewickelt
By Lisa
