Excellent service
Excellent service, swift replies, great communication and understanding.
By Customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
693 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 517 reviews with 5 stars · Clear filters
Excellent service, swift replies, great communication and understanding.
By Customer
Customer service team is very efficient each time I have had to deal with them.
By Dhiren P.
Quick professional response
By Christie N.
I had a problem with my delivery being late, the team confirmed there was a problem at the roasters. I was frustrated because I run out of coffee. The team sent me a free bag of coffee to keep me going until the coffee order came through. Result, happy customer. Well done.
By James D.
Always get a response and resolution if I need to contact support team.
By Clare
I’ve had some issues from shipment to shipment. Typically incorrect beans or sizes and you always correct without questions. Great service, thank you!
By Chris S.
Question resolved satisfactorily.
By Malcolm
Very helpful and extremely good customer service. Good quality and flavoursome beans.
By Lyn G.