Beanz Service
Customer service team responded quickly to my questions and immediately resolved my issue
By Steve G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
693 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 517 reviews with 5 stars · Clear filters
Customer service team responded quickly to my questions and immediately resolved my issue
By Steve G.
I got a few free bags when I bought an espresso machine, but then they got lost by USPS. I reached out to Beanz and even though my bags were free anyway, they had me pick out two other bags and successfully shipped them to me. Never even had to fill out another order or put in payment info etc. Really appreciated them making that right when it wasn't even their fault.
By Phillip
Great communication and transparency
By Deano
My inquiry received a response right away and the response was more than I requested.
By Michele M.
Fast problem resolution, putting customer first.
By Jerry Von B.
Gute Auswahl, schnelle Lieferung und auch schnelle und gute Lösungen bei auftretenden Problemen.
By Eddie
Good service quickly resolved wrong product delivery
By Mr Adam H.
My query was dealt with professionally and resolved quickly. Coffee is fabulous too
By Dianne T.