I didn't have to wait long on the chat…
I didn't have to wait long on the chat with a customer service rep, and she was able to give me answers very quickly! Thank you!!
By PATRICIA R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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398 reviews
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All hair care $10 limited time! FREE Shipping Over $20. HiX, The Science Behind Beachwaver Hair Care Is A Bond Multiplier. Beachwaver Dual Voltage Rotating Curling Irons. Straightening Irons. Wrap Up Bun Maker. Dry Shampoo. Braid Balm. Good Vibes Shamp...
Beachwaver Co. (beachwaver.com) has 398 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 264 reviews with 5 stars · Clear filters
I didn't have to wait long on the chat with a customer service rep, and she was able to give me answers very quickly! Thank you!!
By PATRICIA R.
I accidentally ordered a product twice. I sent an email, got a very quick response. Second order was cancelled and refunded to my credit card. Fantastic customer service!
By Diane J.
Missing item, I ordered 3 different packages from them however one of them was missing. I tried through the tik tok shop, got no help but came through their website and immediately was helped. It was very quick and easy!!! I also want to thank the beachwaver team as I never thought I would able to afford one but with their great sales I was able to receive a lot of them. They are also a self funded company and I know that's tough. So the kindness these 3 sisters have is amazing.. Then there packing shows 😳... They are unbelievable and you get a lot of free goodies in there. Beachwaver is a amazing company
By Sheri R.
Customer service was super friendly, helpful, and very quick to remedy the problem. Great products and great customer service.
By Dinorah
Great customer service great product
By Ban S.
i got a beachwaver about 10 months ago and reached out to customer service because it stopped working. they replaced my beachwaver no questions asked. they were quick with responses, and very kind. i recommend this brand to everyone :)
By Emily L.
Excellent customer service! They quickly replaced the beachwaver I didn’t receive when first ordered. ☺️
By Eve
Customer service is over the top not to mention high quality products.
By Cielo R.