It was an easy shopping experience
It was an easy shopping experience. The folks on the phone were helpful. Also they realized it was a big purchase for us and they made it a nice experience. Shipping was fast.
By Matthew B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
665 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop gas & charcoal grills, outdoor kitchen equipment, pizza ovens, & more at BBQ Guys! Build your perfect outdoor kitchen with free shipping on most orders.
BBQGuys.com (bbqguys.com) has 665 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 386 reviews with 5 stars · Clear filters
It was an easy shopping experience. The folks on the phone were helpful. Also they realized it was a big purchase for us and they made it a nice experience. Shipping was fast.
By Matthew B.
Great company. I ordered the 6 qt cast iron Dutch oven. I received my order really quick and have used it daily throughout our Texas storm. I will definitely be buying again through them.
By CindyB
Could not be happier. Faster shipping than AMAZON. Thanks!
By Jamie B.
Awesome awesome company anyone can sell an item I’m interested when you have a problem. Had a dented hood sent pictures , 1 phone call and a new hood at my house . WOULD RECOMMEND YOU TO ANYONE THANKS !!!
By Frank P.
Amazing service, professional fast delivery. Love the Weber Smoke Fire 🔥 Grill. Happy customer. Thank you
By John E K.
Always a great experience to deal with BBQ Guys. They are extremely knowledgeable and capable with their assistance. Always go beyond your expectations. Thanks
By Howie G.
Very easy to work with. Found what I needed on their website. Prompt delivery. One item was not what I was looking for but a return/refund was very easy. I will do business with them again.
By Karl T.
Exceptional service and a quality product.
By donnie L.