Amazing Costumer Service
Amazing Costumer Service, great quality for the price. Me and my fiance loved the design and I would definitely recommend it to all of my guy friends looking to tie the knot.
By Tomislav A.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
233 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Handmade Custom jewelry,Morganite,Moissanite, Aquamarine,Amethyst,Emerald,Sapphire,Topaz,Citrine,Tourmaline,Garnet,Ruby,Peridot,Tanzanite,Tsavorite.
Bbbgem (bbbgem.com) has 233 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 178 reviews with 5 stars · Clear filters
Amazing Costumer Service, great quality for the price. Me and my fiance loved the design and I would definitely recommend it to all of my guy friends looking to tie the knot.
By Tomislav A.
I'm currently living in Japan and couldn't find the engagement ring I was looking for, after weeks of searching I finally found it. I was nervous since it was in the USA and I had no idea how long it would take to get here, especially with the pandemic going on at the moment, but Bbbgem came through. The staff was super helpful and the emails between us were comfortable and casual, they confirmed everything before starting the order, and the entire process up untill delivery didnt take more than 3 weeks. I mean, less that 3 weeks to create the perfect ring and securely send it from the US to a small town in the middle of Japan during C19, amazing! I would give more than 5 stars if I could. Thanks for your great work Bbbgem!
By Westerner in the E.
My order for an engagement ring was processed and only took them a couple weeks to prepare for shipment! Bbbgem had a representative that let me updated on the status of my order and we’re prompt when I had to make an address change. Great experience ordering a very special piece of jewelry from them!
By Farren
This Ring is perfect. I originally thought the ring a small but once placed on her finger it was perfect. She fell in love with me all over again.
By Paris L.
Ring came out great! Delivered on time :)
By Jeff
The rings are absolutely beautiful! Very amazing! I’m very impressed with everything… from the customer service to the craftsmanship. Thank you!
By Mathew S.
My wife loves her ring!
By Jonathan D.
I love my pearl ring. It is exactly what I hoped for. The company was easy to work with.
By Robin