Customer service was great
Customer service was great! I had problems with a necklace and they did not hesitate to help me out quickly!!
By Betsy T.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
643 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BaubleBar is listed under Jewelry & Watches in New York.
BaubleBar (baublebar.com) has 643 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 457 reviews with 5 stars · Clear filters
Customer service was great! I had problems with a necklace and they did not hesitate to help me out quickly!!
By Betsy T.
I love their jewelry! I’ve gotten pieces for weddings and just every day wear. Their customer service is top tier!! I had an order issue and Andrea was kind and super efficient! Forever a customer!
By Pamela
Love the products, super cute and hypoallergenic for a sensitive girlie like me. AMAZING customer service too!
By Naureen Sadaruddin K.
Great products, and amazing customer service. Any time I have reached out with an issue they have been responsive and provided a reasonable solution. Most recently Amelia was super helpful when a product did not ship on time. Have ordered many times and will continue to be a customer!
By Cassandra Potler K.
I ordered a gift for Christmas that was picked up by someone else who, sadly but not surprisingly, kept it. I reordered to ensure I received it by Christmas, and I also requested a refund. The new order arrived in time, and the company refunded my first order after a relatively simple process. My great-niece loved the gift, and I will keep BaubleBar in mind for my other little ones.
By Lisa F.
I highly recommend Bauble Bar and so does Scarlett Johansson by the way that’s how I initially found out about it. The products are exceptional quality, and a great price point but it’s really the concierge service that goes out of their way to help you, Kara my concierge needs a raise and a promotion because she totally facilitated a return that was extremely complicated and she made it right. You won’t be disappointed and you’ll feel like 1 million bucks.
By Maxine
I purchased some pieces for Christmas gifts but realized I made an error with my order. The customer service response was immediate, helpful, and kind, thanks Clara! Great customer service goes a long way and keeps people coming back, I will!
By Michelle
Ordered a gift off a Christmas wish-list without issue...except that my wife made the same purchase 7 days before, without telling me. Jaime, in customer service, replied to my request for cancellation of the (duplicate) order within minutes and without issue. Money was refunded a few days later. My wife's order came within a week and everything looks good!
By Christian S.