Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
batflipshop.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Bat Flip Shop LLC is a Small Family Owned Business.*Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key.*We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids.*We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap!* We have extensive knowledge to assist Parents, Coaches, and Players.*Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
batflipshop.com (batflipshop.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 159 reviews with 5 stars · Clear filters
Customer Service is my key to dealing with companies! Batflipshop has now caused me to delete ALL the others! They are that Great! Have a Question?, you will get help No Matter The Time!!’ Love Them Michael Divine Lakehills TX
By Michael D.
This was my first order from this company but I have zero complaints. I will definitely order from them again!
By Tiffany L.
These guys get it. Pricing, communication, shipping. They’re a triple threat. Highly recommend.
By P B.
Response from batflipshop.com· Apr 12, 2021
I have to say, This is the best comment yet!! :) Simple and to the Point! Thank You for the amazing review ! Swing Away !!!! Steven
I was happy to spend my money on a small family operation rather than a large corporation. Had a little issue in the beginning with shipping but the Bat Flip team was in constant contact and never made me feel like there was anything to worry about.
By Chuck T.
Response from batflipshop.com· Apr 2, 2021
Thanks Chuck! We appreciate the support of the Little guy! Even though we want to continue to grow Our Business we will NEVER lose that small Family operation feel.. Shipping is and has continued to be a challenging issue during this pandemic situation. We will continue to do what we can from our end by communicating what we know to our customers to calm their nerves waiting for their package. Unfortunately we have minimal control over the delivery services once it leaves one of the warehouses. We appreciate you and all our loyal customers ! Swing Away!!
Customer service by the BatFlipShop is absolutely amazing!! I came upon this website by chance and I am so glad that I did. I had ordered 2 sets of catchers gear from 2 other websites, only to be sent an email 3 days later stating that the item I purchased was out of stock. When I came across BatFlipShop I noticed there was an option to send a chat message. It was almost 9pm at night, we were sitting at the ball field, and I had no idea that I would get an immediate response from an actual human that truly cared to help me find what I was looking for!! You have went above and beyond. Thank you so much for your exceptional customer service, it is truly unmatched.
By Kelly
Response from batflipshop.com· Mar 31, 2021
Our Hearts are full Kelly! :) Thank You for letting Us be part of your daughters journey into the Best Game in the World :) Swing Away Steven
Customer service by the BatFlipShop is unmatched by any other sporting goods retailer I've experienced. Prompt responses to inquiries, competitive pricing, and quick delivery. I will continue to use the BatFlipShop as my go to source for my equipment needs. Thank you Steve for your great service and support of Veterans and youth sports.
By reggie
Response from batflipshop.com· Mar 18, 2021
Thank You and it is a Honor to Support Veterans like yourself! Thank You for your Service and may God Bless You and All Military Personnel. Swing Away Steven
BatFlipShop quickly went out of their way to get my daughter a bat that was in low supply. Thank you BatFlipShop!
By Tom D.
Great experience with these guys. Found the bat I wanted for my son at a great price. UPS had shipping delays and I got a text message from the owner Steven telling me he noticed on my tracking that my bat was stuck somewhere and said he would try to find out what is going on. Very rare to find service after the sale! Definitely will be buying from these guys again.
By Shawn B.
Response from batflipshop.com· Mar 10, 2021
Thank You Shawn for the kind words. We are old School for sure and believe Our Customers deserve quality service and We are Blessed, customers like yourself, take trust in Us.
