Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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379 reviews
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The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.
Bass Pro Shops (basspro.com) has 379 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 46 reviews with 5 stars · Clear filters
I would like to thank Steve, Manager at the Las Vegas, NV. Shop. He went above n beyond to help me. Steve was professional and well informed. Bass is lucky to have him represent their company! He should get extra cookie. Thank you.🤠
By Beth M.
I don't get the negative reviews, each and everytime I do an online order it arrives without problem...usually a lot sooner than expected. Then the in store experience is like Toys r Us for the outdoorsman. The staff is knowledgeable, and always courteous....willing to lend a hand regardless of the situation. The store In St. Charles Missouri has got be one of the nicest, cleanest stores I have ever visited. A super helpful staff that will do all they can to help you find just the right equipment you need for what your doing. In my opinion the only thing they could do that they didn't is walk my purchase to my car......they do that? Thanks a bunch Bass Pro and Cabelas.....you guys rock!!!!!
By David G.
Wow. This place is my disneyland. Never had a bad experience.
By Kev
Bass Pro Shops, Has just about everything a serious outdoors enthusiasts could ever need or want. Excellent service finding and answering questions. Very fast and accurate shipping, also never a problem with returns or backorders.
By Mark C.
BPS have always been consistent in supply fishing gear for me, now for over 20yrs. BPS' prices are quite amicable when compared to other similar vendors and shipping is bar-none always dependable and gear well packed from damage. I would like to commend the Chat portion of BPS. I placed an order and when it arrived, it was not what I ordered, description was way off. Contacted chat over a weekend and the female person I chatted with was able to send me a similar item (same cost) and advised for me to keep what was sent, not worth the return mailing costs. This is the kind of common sense service that, for me as a consumer is: A+ (over a $7 item). Thank you BPS. EH
By Ernest H.
I have used basspro.com many times and have never had a problem. They ship on time and always have the correct order
By AndrewT
