Excellent workers, professional and courteous
Great customer service excellent work and craftsmanship
By Dan & Kathleen G.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
247 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 150 reviews with 5 stars · Clear filters
Great customer service excellent work and craftsmanship
By Dan & Kathleen G.
Hardest working contractor that I have ever worked with! Very professional and left my basement clean as a whistle after a tough dirty job. Highly recommended!
By David & Amy S.
No pressure... Very professional all service personnel...superior workmanship.... Fastantic job!!!
By Angela H.
Did a awesome job taking care of my crawlspace issues. What was supposed to be a 3 day job was done in one with large crew on site. Thanks!!!
By Jeffrey
We always worry when we face major projects for the home. If all projects went as smoothly as mine with Mid-Atlantic the need for Prozac would dry up.... :)
By Craig & T.
Very qualified people doing a great job! They explain everything they will do and how long it will take. I was very pleased with the work the tech. did.
By Dennis
Came when they said they would, worked efficiently, explained step by step what they would do.
By Barbara
Workers were excellent, friendly and stayed on task. Have no idea how well the system will work since we have not had rain can not honestly state I can recommend the system.
By Donald & J.