Always easy to deal with and respond…
Always easy to deal with and respond quickly!
By Michael W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
603 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
BarzelLock.com (barzellock.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Always easy to deal with and respond quickly!
By Michael W.
Excellent customer service. Prompt reply time and very knowledgeable about product. Highly recommend.
By Jennifer S.
Great company, great customer service, fast shipping good communication and very competitive pricing. What more could you ask for? These guys are my first choice for any door hardware needs. I had a 20 year relationship with a local supplier, but the prices became uncompetitive, and the service got poor.
By John M.
BarzelLock has a comprehensive inventory, great customer service and pricing.
By Richard M.
Great service. Very knowledgeable. On time delivery.
By Warren H.
The locks were promptly sent, and good value for the money
By NR
Ordered a lockset and they were knowledgeable about the product and prompt in shipping. Very responsive and customer service oriented.
By Christopher R W.
It was fast an easy thank you
By John