Great products again and again
Great products again and again. great great customer service.
By Devon B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
603 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
BarzelLock.com (barzellock.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Great products again and again. great great customer service.
By Devon B.
I called with a special request and they followed up with within minutes to let me know it was possible. They were efficient and professional on the phone. They shipped my order out the same day. They were the only ones to have the item I needed (usually a special order item). Very diligent and followed through the whole process until it delivered.
By Stephanie
Company called me after I placed order, ensuring I ordered correct part for the locks I already had. I also needed the part ASAP & they mailed to me next am & received on time. They also followed up after my project to make sure everything went well. I wish all the companies I do business with were as Good as Barzel Lock.
By Stephen W.
Awesome company to do business with!
By Denny S.
Best price around! Great customer service! Quick shipping! 100% recommend!
By Joseph W.
The lock fit perfectly. I am very pleased with the cost and shiping speed. Will shop with you again. Thanks, Patrick
By Patrick H.
Prices were fair. Order was processed quickly and accurately. Website was easy to use and find what i was looking for. Shipped out same day.
By Greg B.
Great customer service and fast shipping
By Mike R.