Great service!
Great service!
By Pat H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
603 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
BarzelLock.com (barzellock.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Great service!
By Pat H.
Item received in a timely manner and exactly as ordered. Because the door handle I ordered is normally not ordered without cylinder, gentleman was kind enough to call me prior to shipping to make sure the item I chose was in fact what I wanted.
By Rochester Papoi, L.
Henry is really easy to work with. Products are priced fair and are exactly as promised. Great company.
By WILLIAM A.
Great customer service! They reached out to me after I placed my order to make sure that I knew certain aspects about the product. When I became informed I knew the product was actually not the right one for me so they graciously cancelled my order and got me the product I really wanted. WOW!!! Amazing service, Highly recommend!
By Solomon L.
Best price that I could find. Super fast shipping and great communication
By Mike
I just wanted to let you know that Henry Schiffer has been a treat to work with. When I send out rfqs, I now include Henry. Please thank him for me. Ruben
By Ruben G.
Great customer service and really fast shipping.I will definitely shop with you again
By steale E.
Great pricing, great shipping times, and great customer support. I am a very happy customer.
By Josh M.