GOOD PROFESSSIONAL AND QUICK
GOOD PROFESSSIONAL AND QUICK
By ben S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
603 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Family owned and operated for over 50 years, we are the leading wholesale lock and hardware distributors. We offer a full line of door hardware.
BarzelLock.com (barzellock.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 563 reviews with 5 stars · Clear filters
GOOD PROFESSSIONAL AND QUICK
By ben S.
Great Company....GREAT service..
By Moshe Wolf Todd T.
Parts was easy to find. Payment was easy and secure. Quick communications and continued throughout to delivery.
By Steve
Easy ordering process; The site has plenty of info for the items; Good search tool; The price is competitive and the order was shipped and delivered faster than expected. I'd say my orders have all been service "grand slams"!
By Jason R.
Quick response. Excellent service.
By HENRY H.
Very good experience. Excellent service. Higher price than some other companies and lower than some, but other companies had higher minimum order requirements and some had longer delivery time estimates...so my choice was BarzelLock.com. I ordered the boat door lock and it was delivered incredibly fast! I had to wait for the same lock very long when I ordered from another company called Cook and board in February 2024...6 weeks..although my order price was 30% lower and the shipping was free and the customer service was very nice. I never contacted BarzelLock.com customer service. They send all updates by email and there wasn't any need to call anybody. Very efficient ordering system...straight forward.
By Ina M.
very good product slightly higher in cost but availability suited our needs
By Richard L.
We don't use vendors for these materials very often but will be using BarzelLock going forward. They kept us in the loop on deliveries and explained the product and purchase thoroughly.
By Ken C.