Getting my products was fine
Getting my products was fine, but the return process was a mess. I had to follow up a half dozen times to get my return pushed through for a defective part.
By Alan
Saturday, November 7, 2026 · Customer reviews of US businesses
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Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.
Barcode Giant (barcodegiant.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Getting my products was fine, but the return process was a mess. I had to follow up a half dozen times to get my return pushed through for a defective part.
By Alan
I worked with a sales rep via chat. When the hand held arrived, there was no way to charge the device. I went back and purchased a dock. This time I realized it did not include the power supply. However, I did not understand that it needed a power cord, too. Fortunately I had one available. 1. You should be selling a complete kit for those of us that don't buy these very often. 2. The salesperson should have told me I needed the additional item.
By Greg
dont have a huge banner that advertises free shipping, only to have it not apply to what is being ordered.
By Michelle M.
I HAVE HAD SEVERAL INSTANCES WHERE NOBODY WOULD CALL ME BACK AFTER LEAVING SEVERAL MESSAGES. ALSO ABOUT A MONTH OR SO AGO I CALLED LOOKING FOR SOME LABELS FOR OUR BARCODE PRINTER AND STILL NO CALL BACK. WHEN I DO ORDER SOMETHING THE TRANSACTION GOES SMOOTHLY WITHOUT ANY PROBLEMS.
By tom J.