Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
131 reviews
Barcode FactorySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, The BarcodeFactory, (Paragon Print Systems, Inc.), manufactures stock and custom labels for thermal printers, thermal ribbons and all labeling applications. We are a Premier certified partner for Zebra Technologies, Honeywell, SATO, TSC, Datalogic, Citizen and all other major brands of label printers. We also carry a full catalog of barcode readers, mobile computers, POS Systems, ID Card, RFID, Software, and more. We are a full solutions provider, with a focus on customer support, providing value and efficiency for your business.
Barcode Factory (barcodefactory.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 123 reviews with 5 stars · Clear filters
Brandon Watt was very helpful. Prompt responses and helped get order to our customer asap. Will definitely be calling Brandon again.
By Rebecca R.
Response from Barcode Factory· Mar 6, 2025
Thank you for the feedback! We're glad to hear that Brandon provided prompt service and helped get your order to your customer quickly. We look forward to assisting you again in the future!
I have been working with Luke Hess for over 4 years now on all my wineries lables. His attention to detail coupled with his quick turn around makes ordering labels a dream. He is one of my favorite vendors!
By Brooke I.
Response from Barcode Factory· Mar 6, 2025
Thank you for your long-term partnership and kind words about Luke! We're thrilled to hear that his attention to detail and quick turnaround have made your label orders easy. We truly appreciate your business and look forward to continuing to support your winery’s needs!
I recommend The Barcode Factory for your printing and equipment needs. Bob has a wide selection of products and deep knowledge of them that allows him to be attuned to your needs and find the best solution for you.
By Bill L.
Response from Barcode Factory· Mar 6, 2025
We appreciate your recommendation! It's great to hear that Bob's expertise and product selection have helped you find the right solutions. Thank you for your support—we look forward to assisting you again!
We've been using Barcode Factory for years. We have had wonderful experiences over the years. Wonderful, prompt, and helpful services. Prices are very competitive. I would highly suggest checking them out to see how they can help you, or your company.
By Zach B.
Response from Barcode Factory· Mar 6, 2025
Thank you for your continued trust in Barcode Factory! We're thrilled to hear you've had great experiences with our service and pricing. We appreciate your recommendation and look forward to serving you for many more years!
I have worked with Marcus @ Barcode Factory for years! I would highly recommend using their services for all your barcode needs. Knowledge, Professional and quality is what you will receive if you give this company the opportunity.
By Amy A.
Response from Barcode Factory· Mar 6, 2025
Thank you for your loyalty and recommendation! We're glad to hear that Marcus and our team have consistently provided knowledgeable and professional service. We appreciate your support and look forward to continuing to serve you!
I always conduct business with Marcus Carter. He is always Quick response for quote requests and Helpful when needing assistance in choosing an upgraded product.
By Kathryn D.
Response from Barcode Factory· Mar 6, 2025
Thank you for your continued trust in Marcus and our team! We're glad to hear he provides quick responses and helpful guidance. We appreciate your business and look forward to assisting you again!
Best customer service of any company I work with! Marcus is knowledgeable and quick to help me find the right products. He does what he says he will, and he always has a great attitude.
By Candi B.
Response from Barcode Factory· Mar 6, 2025
We truly appreciate your kind words! It’s great to hear that Marcus has provided such outstanding service. We value your business and look forward to continuing to support you!
Great personalized service. They overpacked the labels as requested to make sure that they arrived in great shape.
By Mark D.
Response from Barcode Factory· Mar 6, 2025
We’re happy to hear that our team provided the personalized service you needed! Ensuring your labels arrived in perfect condition is always a priority. Thanks for your support!
