Luke Hess does a great job
Luke Hess does a great job! He is always professional and polite. He answers my questions quickly and confirms my orders right away. I enjoy working with him.
By CINDY
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
131 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, The BarcodeFactory, (Paragon Print Systems, Inc.), manufactures stock and custom labels for thermal printers, thermal ribbons and all labeling applications. We are a Premier certified partner for Zebra Technologies, Honeywell, SATO, TSC, Datalogic, Citizen and all other major brands of label printers. We also carry a full catalog of barcode readers, mobile computers, POS Systems, ID Card, RFID, Software, and more. We are a full solutions provider, with a focus on customer support, providing value and efficiency for your business.
Barcode Factory (barcodefactory.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 123 reviews with 5 stars · Clear filters
Luke Hess does a great job! He is always professional and polite. He answers my questions quickly and confirms my orders right away. I enjoy working with him.
By CINDY
The entire team is awesome to work with, always helpful, professional and knowledgeable.
By apisanidaikonelectronics.com
Order was promptly taken and shipped. received product with no issues.
By Rae R.
Nancy is great to work with. She goes out of her way to help us.
By Tammara A.
Brandon Watt always does a super job for VEA !
By Kevin B.
Reliable vendor that provides quotes invoices and timely shipments of needed products! Happy to rely on them for our business needs!
By MICHAEL G.
They always seem to have the printer parts that I need, and I can get them quickly. I have 6 Zebra label printers that I have to keep running and they stock most all of the parts that I use. The salespeople are friendly and knowledgeable.
By Mike M.
quick communication essential in supply chain
By Orest B.