Quality is good
Quality is good, took a minute to get the helmet but its comfortable and light.
By Justin
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
396 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting caught without quality protective gear isn’t an option for those in harm’s way. What’s worse isbuying from companies that strain your wallet or produce low-quality gear. You need affordable quality gear backed by a trustworthy company and tested to high standards.Ballistic Armor Company serves those who protect and defend by equipping them with affordable high-quality ballistic armor and accessories. These products keep you safe while also being comfortable,versatile, and modern.Don’t get caught with crappy gear that doesn’t hold up under fire. Be equipped to brave the assault withaffordable high-quality ballistic armor.
Ballistic Armor Co. (ballisticarmorco.com) has 396 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 36 reviews with 4 stars · Clear filters
Quality is good, took a minute to get the helmet but its comfortable and light.
By Justin
The did a great job on the production product and good job get information from the site.
By Anonymous American C.
Response from Ballistic Armor Co.· Mar 29, 2024
Thank you for your feedback! We're glad that we were able to deliver a satisfactory experience. If you have any questions or concerns, reach out any time: [email protected]
Initial customer service wasn’t too great due to the company’s transition but the customer service follow up a few months later was truly exceptional. Thoroughly enjoyed the follow up and haven’t had a company personally direct me about a product I’ve purchased from them so i was indeed very impressed and satisfied with that.
By Jordan
Fast shipping and awesome customer service!
By DANE Z.
A friend recommended this helmet to me to replace the ACH I was issued. Helmet well constructed fits great and is very comfortable. I am very pleased with this product. But I emailed the company a few times and it takes them forever to get back to me. I’m currently waiting for them to email me back about a question about returns.
By Chase S.
It all went well. Check out and navigation of the website is easily. My problem arose when after checking our I didn’t get a notification for 13 days. I don’t mind waiting, a little better communication would be good. Aside from that, shipping went really fast. Helmet arrived in perfect condition. Overall. Satisfied customer. Just curious to see where I can find out on how to use points from this purchase.
By Robert M.
When I reached out to customer service they were very responsive. The product took longer than indicated but overall it was good
By Marshall G.
Great product Need to update website with shipping delays and back orders Great communication with the company about delays and expectations
By Jose R.