BagReviews of baginc.com

Ho fatto questo ordine di una borsa : ordine numero 1100000748 $107.10 3/4/18 . Come ho scritto sopra il numero dell’ordine e il costo pagato . E finora non ho ricevuto nulla. Ho mandato un sacco di mail chiedendo spiegazioni per la borsa o il rimborso ma non ho avuto una risposta seria. Attenzione questo negozio è un truffattore.

DON'T SHOP AT BAGINC YOU WILL BE SCAMMED. Baginc used to be a legit company, I've purchased from them 3 times before but that was when they were legit and the bags shipped from CANADA. However, NOW after you have made your purchase you will find that money is being sent to Beijing. I ordered from them last August and during your confirmation purchase you are assured that you will be sent a tracking number within a day or so. After I had waited a week I emailed because red flags were going up. Another huge red flag to make note of is only one person by the name of MARVIE addresses your concerns through email there is no phone number provided whereas before there was! After being polite and insisting on them sending me a tracking number Marvie just kept repeating the same thing in different words "Oh, I'll check with so and so and we'll send you confirmation today" or "We only have the bag you wanted with the gold zipper is that okay?" And after I made it clear to him that it would be fine and just to send me my dang bag already he kept saying that he would talk to his manager and get back to me which he never did and I had to be the one consistently emailing him. Finally, when I demanded a refund he again said he would talk to his manager and still did not get back to me for days this went on for a while I ordered in August didn't get money back til October! I threatened to go to my bank and file a dispute and got the same answer. It was not until I actually did file a dispute that I got my money back the very next day.

I purchased a bag and 2 jewellery items on February 25 and today being June 12 I have received nothing, NOTHING. The most infuriating company I have ever dealt with. I was told 2 weeks ago the items were finally being posted. Marvie had told me one jewellery item was not available and she gave me a choice of two necklaces to choose from and their value was half the value of the necklace I ordered. I sent her an email about this and she responded - No problem we will reimburse you. That was about 8 weeks ago. This company makes me so a angry and if I ever receive anything I never want anything to do with them again. That's almost 4 months! I deal with a company in England, I make an order on the weekend and every Thursday morning it arrives and I am in Australia.

I purchased a bag on 15 March 2017 after reading positive reviews of the bag on several blogs with links to Bag Inc directly for purchase. I paid for the bag as well as $9.95 for standard shipping cost. It is now 04 April 2017 and I still have NOT received my purchase or been given a shipment tracking number despite numerous emails back and forth with 'Marvie' to request this simple information. Instead, I'm told that there is not available tracking number but to rest assured its been shipped. DO NOT PURCHASE FROM BAG INC. Seriously, safe yourself, your money, your sanity and purchase elsewhere.

I have had the most horrific online shopping experience in my life with BagInc!!!! Potential buyers please stay away from this SCAM website!!! I’ve changed my mind about the purchase after reading many negative online reviews about BagInc, therefore I emailed them two business days after the purchase to cancel my order. The infamous Marvie replied that they were already working on processing my order but asked if I really wanted to retract it, then he responded explicitly that he would cancel the order and refund me for sure by the end of the week upon my confirmation. After about 1.5 days, he emailed me again stating that unfortunately my order has been shipped and therefore cannot be canceled, but he’s sure I would love the bag so I should just keep it. What the heck?!!!! I understand that it’s partially my fault for changing my mind after confirming and paying for the order, but then he should not have promised to cancel and refund me so surely in the first place! Then there are these series of long and nightmarish email exchanges for a week between me and him without any actual resolution (him asking me to keep the bag multiple times and me refusing it). I thought about disputing this charge with my credit card and refuse the delivery from DHL so they could send it directly back to him, but he begged me not to do so since it could get detained at custom, he said they will refund me 100% after I receive it and ship it back to them. Then I demanded them to pay for return shipping since they were the one who wanted me to not refuse the bag, but he kept dodging the question, eventually resorting to “inquire from management”. So I signed for and received the bag (and retracted my dispute with the credit card since I actually do have the merchandise now), and I decided maybe I will just eat the return shipping cost and mail it back to them in order to get a refund. But upon further research, I realized that the international package shipping cost to China/Hong Kong is at least around $70 which is 2/3 of the cost of the bag! No wonder they kept dodging my request for them to pay for return shipping! I was so fed up at this point and wanted to get this over with so I decided to keep the bag, but asked for a discount since I had to go through all these hassles and unpleasantness. He said he could offer me a whopping $10, and when I asked for more he said he would have to consult with management again. At this point I just gave up completely; I feel cheated and uncomfortable (I did convey all these to him but he didn’t seem to care as customer service). Judging from previous experience of dealing with them, I doubt if I will ever see this $10, and this is not even about the money anymore, but it's about encountering the opposite of human decency and integrity. I would rather throw this $100 into the ocean or lose it somewhere else and I would feel better about it than now. That’s how bad I feel about the constant frustration and the waste of my time for over a week. Now I try to comfort myself that I paid $100 to learn a life lesson the HARD WAY. The shipping time of the bag was decent since it only took about a week, and the bag does look exactly as described when you look at it from afar, but once you get close it has a weird plastic smell which is very annoying and contrary to what they stated as genuine leather. I think I might end up throwing it away just because it conjures up all these disgusting memories whenever I look at it.

Non sono stata per niente contenta. Ho acquistato una borsa che in foto sembrava grande e anche belle misure, in realtà è arrivata una borsa grande meno della metà. La spedizione lentissima, e se vuoi fare il reso è a spese tue fino ad Hong-Kong e poi i soldi li rivedi dopo mesi. Pessimo non acquistero mai più. Its not like you see in the picture. Its smaller (about 20cm). Im not happy. Its very very very small not 28cm, and shipment in 12days. Never again.

Everything seemed fine at first, when I ordered my bag I received a confirmation of payment, all the usual stuff. After 3 days I still had not received a tracking number so I emailed them. Marvie said I would receive it soon and I did. Ever since then the status on my parcel has said waiting on shipment notification. Its now been 8 days since my order and my order has not even been sent out. I contacted the shipping company and they never received an item with the tracking number I got given. I have emailed Marvie multiple times for my money back and hes just giving the usual templated responses. Do not buy from here, you will regret it!!!!

Although i did see the negative reviews on this company I thought what the hell and gave the company a chance! THIS WAS A SEVERE MISTAKE! I ordered a 'Christi Bag' on the 30th of June and paid via credit card, the payment was instantly taken out of my account however i did not receive an order confirmation or a shipping notification until a week after. I revived my bag within 7 days which was fine, however on the 25th of July I received an email stating my payment has been reversed and they required me to pay again, as I had not received this refunded amount i ignored the email. I then received an email again on the 17th of September 2016 stating that i needed to pay again. I have thoroughly looked through my accounts, as has my bank, and there is no evidence of this reversal. I have emailed the service rep 'Marvie Sy' asking for proof of this reversal, however they keep avoiding my question, repeatedly saying that i need to pay again. I am willing to do this however i would like to have some proof as to where this money has gone. DO NOT TRUST THIS COMPANY!