Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
886 reviews
The BackJoy CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control.Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way.At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by;* Neutrally aligning the back and neck to relieve pressures torsion and pain* Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement
The BackJoy Company (backjoy.com) has 886 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 674 reviews with 5 stars · Clear filters
Very good quality. Helped a lot in my posture
By David G.
Response from The BackJoy Company· Aug 13, 2019
Hello David, We are happy that we are helping with your posture and healthier sitting. Thanks for your feedback! Natasha Smith BackJoy Customer Care
Thank you, backjoy I have been using my cushion and lumbar support very happy with both great quality and design looks like it will last for a few years l will be using more of your products in the near future such as the bathtub cushion and one of the other types of portable cushion thanks for everything ldw
By LDW
Response from The BackJoy Company· Aug 7, 2019
Hi There, You are most welcome! We very much appreciate your feedback! That is wonderful that you are enjoying your SitzRight and Perfect Fit Lumbar Support together. I find they go hand in hand to make the perfect sitting experience myself! Let us know if you have any questions on other items when browsing through our products. You may reach out directly to: [email protected] or 1-800-BACKJOY Natasha Smith BackJoy Customer Care
excellent service
By Ricky
Response from The BackJoy Company· Jul 31, 2019
Hello Ricky, Thank you for your feedback. We appreciate those words of encouragement! Natasha Smith BackJoy Customer Care
Natosha sent me a replacement back joy. I have purchased four of them to have in different locations (car, work, kitchen, office etc.) and the fabric peeled off one of them. Natasha sent me a replacement with NO HASSLES AT ALL! Thank you!
By Mary
Response from The BackJoy Company· Jul 29, 2019
Hi Mary, Thanks so much for your review! It was my pleasure to help out and make it as easy and seamless as possible. Please don't hesitate to reach out for any future needs. Natasha Smith BackJoy Customer Care
Excellent product!
By Wayne C.
Response from The BackJoy Company· Jul 26, 2019
Hello Wayne, We appreciate you leaving your feedback! Natasha Smith BackJoy Customer Care
Prompt delivery and excellent communication!
By Sean C.
Response from The BackJoy Company· Jul 25, 2019
Hi Sean, We are very pleased that you are satisfied with our service. Thanks for letting us know! Don't hesitate to reach out if you need anything else. Natasha Smith BackJoy Customer Care
My original BackJoy was about 3 years old, and I decided to update to the newest item that had a little more grip. Excellent decision ... it's great.
By Scott T.
Response from The BackJoy Company· Jul 25, 2019
Hi Scott, Thank you for your feedback. It is great and useful feedback, such as yours, that led to us adding the additional grip. Without feedback, we wouldn't be able to keep innovating and keeping our BackJoy family members satisfied. Thanks again! Natasha Smith BackJoy Customer Care
Great product! I have been using an older model for about 5 years and needed a bit of an upgrade. You realize how much it helps when you sit in a chair without BackJoy support.
By Meg G.
Response from The BackJoy Company· Jul 25, 2019
Hello Meg, We really appreciate you being a longtime BackJoy user and part of the BackJoy family! Your continued support means a lot to us! Natasha Smith BackJoy Customer Care
