Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
136 reviews
AyiConnect ConciergeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At AyiConnect, we get it. From personal experience, we understand how difficult it is to connect with helpers who can provide good quality of care and speak in a specific language to authentically address your family’s needs. This includes teaching your child a second language, understanding the needs of your elderly parents in their native language, or simply getting someone to help around the house who also share your heritage or similar cultural values.AyiConnect helps to solve this issue by offering families with specific language needs the chance to connect to reliable helpers that can meet their child care, senior care, domestic care, and learning needs across several major US cities. Our mission is to help families obtain affordable quality help while providing stable job opportunities to skilled, yet under-resourced helpers.We have proudly created a culturally innovative platform that is committed to serving families and making jobs accessible to helpers from all backgrounds. We fully embrace cultural differences, as our network of families and helpers continues to grow more diverse.Customer feedback and satisfaction is extremely important to us. The continued safety and privacy of you and your family throughout the process are our priority. Our platform is fully insured and built with an underlying technology to detect users that do not align with our values. Whether you go through our self-service or concierge, we promise to deliver the best we can.We pledge part of our revenue to go towards supporting the cause of the AAPI community. For the best user experience, please download our iOS and Android apps.
AyiConnect Concierge (ayiconnection.com) has 136 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 127 reviews with 5 stars · Clear filters
Ayiconnection have the wonderful staff groups. When I was seeking a new nanny job, they helped me to contact with new employer and gave me too many professional advises. I am really appreciate to meet those lovely staffs by Ayiconnection. Thank you so much!
By Sherry
I was a bit skeptical at first but am so over the moon with the Ayi we work with. It was super easy and they found much stronger candidates than I was able to. I hire for a lot of difficult roles at a major tech company and prefer to do my own recruiting because I'm just really obsessive about working with amazing people. I was really struggling to source great candidate and reached out a bit out desperation at like 2am panicked about my return to work. Ayi connection concierge schedule a same day meeting, listened to my needs, and gave me an honest assessment of what was realistic and helped me prioritize my requirements. We actually only ended up meeting with 1-2 candidates. I'm in a smaller market of theirs and it was super obvious the first Ayi we met was going to be a fantastic fit. She's crazy careful with our baby, really engaged singing to him and taking him on walks outdoors. When there is downtime, she's proactively a helpful member of the household - helping us keep the common areas nice and such.
By Sun H.
Response from AyiConnect Concierge· Oct 20, 2021
Thank you for the kind feedback. We are very grateful and appreciate the opportunity to help you find someone for your family.
This company is very efficient and reliable. I need it a full time job right away and they came through. I filled out an application and within two days I was already interviewing and got a full time job by the 3rd day. Very happy with their services.
By Olga l S.
Response from AyiConnect Concierge· Oct 20, 2021
Thank you for working with us. We couldn’t do it without you!
Gracias a ellos encontré a una hermosa familia con la que puedo trabajar. Ellos te ayudan a conseguir de acuerdo a tus necesidades y la familia te tratan como parte de la familia. Una gran experiencia. Gracias
By sophia R.
Response from AyiConnect Concierge· Oct 20, 2021
Thank you for working with us. We couldn’t do it without you!
This was a great service when I was in a jam of finding a nanny that met my qualifications. The team was extremely responsive and easy to work with- I could get in contact with someone when it was time sensitive even on evenings and weekends. I would definitely work with them again.
By Katie C.
Response from AyiConnect Concierge· Oct 20, 2021
We’re lucky to have customers like you and grateful for the trust you've placed in us!
Ayi Connection was great in helping us find a nanny for our 1 year old son. They were easy to work with and listened to our family needs to find the right match for us. We really appreciate Echo’s help throughout the process and would recommend them to any family looking for care for their young children.
By Chun K.
我是通过这个平台找到的家政工作，这里的工作人员都很热情和耐心，帮我找到了很好的家庭，是一个值得信赖的平台，非常感谢平台的所有工作人员
By Jun L.
Found the right help we needed quickly!
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