AutoSlashReviews of autoslash.com

I recently had an incredibly disappointing experience with Autoslash.com. After reading some positive reviews, I decided to give them a try, but unfortunately, it turned out to be a decision I regret. I charged a rental car through Autoslash, using the “pay now” rate of $429.06. Autoslash promises to get you the best available rate for the car you are looking for. I was given a receipt for that amount. When I went to pick up the car from Fox Rental, the agency that was contracted to me through Autoslash, I was told that I'd only paid them $354.71. As instructed by Autoslash, I called the Autoslash help line and they asked to see my voucher - A VOUCHER THAT I WAS NEVER GIVEN!!! The attendant on the phone emailed me the voucher which shows I paid $383.09. WHAT WAS GOING ON? $429.06 or $354.71 or $383.09? I reached out to Autoslash asking for an explanation – and got nothing. To make matters worse, when I attempted to reach out to the management to resolve the issue, I was met with silence. They answered with chatter that did not address my question and refused to give me an accounting of my payment. It's incredibly frustrating to be ignored and disregarded after spending my hard-earned money with this company. Overall, I would strongly advise against doing business with Autoslash. Their lack of integrity, poor customer service, and subpar services make them a company to steer clear of. Save yourself the hassle and find a reputable business that values its customers.

I have requested a rental car three times with no response. I've emailed the company per their contact us instructions twice. All I get is silence. I've used Autoslash several times in the past and loved their service. However, the company's absolute silence at this point is deafening. Hopefully they will see this and contact me.

Quite a joke. They advertise that they can provide a one-way car rental quote without a drop fee. But low and behold, they provide me a quote that was not only higher than the car rental place I selected directly but it also included the drop fee they claimed would not have.

Terrible. When I booked through Autoslash in Ireland they gave me no option to decline basic coverage (since there was no field for this in the booking I assumed I would sort it out at the counter), so now I'm liable for €1500 in damage instead of being covered in full by my credit card company. I had no idea this was happening until I got to the rental counter.

Forget this company. I booked a car through them which then went through Priceline to Hertz. The total with tax and fees was $475.63. I then set up with their price watch system, and I received an email that I could get a better deal on my car for $690. WT??? I emailed them, and they told me that was a great deal because the car I rented was really $979!!! I called Hertz and they confirmed that the rental price for the car was $979.82, using the same confirmation number. I told them I had a copy of the confirmation for $475, and essentially they said, not our problem, call Priceline. I called Priceline who tried to give me a bs story about higher taxes at the time I was booking, and essentially said, sorry, too bad.