I will not order again
I will not order again. They take your money and do not communicate further as to a tracking number or if they intend to ship the item or not.
By Jeanne S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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151 reviews
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Here at Autofit we strive to provide our customers with the best quality parts available at the lowest price possible. We buy wholesale auto body parts directly from the manufacturer to get the lowest price, therefore passing the savings on to you. We have a huge variety of exterior body parts for many foreign and domestic vehicles. Our aftermarket auto body parts are top of the line, grade A quality.
AUTOFiT (autofit.bz) has 151 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 42 reviews with 1 star · Clear filters
I will not order again. They take your money and do not communicate further as to a tracking number or if they intend to ship the item or not.
By Jeanne S.
Absolutely unprofessional customer service! Please consider providing appropriate training to your staff, so they: 1. Do not say to a customer on the phone, "O, I have no clue what you are talking about; I'm transferring you to a different department!" 2. Focus on the issue your customer is trying to explain, rather than arguing with customer, trying to convince your customer of something else, every two minutes pronouncing, "OK! Bye bye!", putting customer in a position of replying to every such "bye bye" as, "Hang on! It is not bye-bye yet, we still did not solve the issue I'm calling you about!" Professionalism in crucial, especially when working with people, when working in Customer Service.
By Elena
I ordered a part said in stock and money taken . Took about 5 days to even tell me it's not available. I needed this for inspection.
By joseph G.
It took 4 days before they even shipped my part out to me
By Theresa B.
If you no longer have this fender in stock. You shouldn’t have it listed in two places on your website
By Leif M.
Horrible service bad communication refund
By Tijan G.
One week goes by and still not shipped then email comes informing me they can't find the item.
By Bobby E.
Right now I'm not happy at all . Its been a week and this is the first email I have got after four calls after ordering on line ??? I have very unhappy customers because of slow inspections and delivery . I hope you can change my mind before it is all said and done.
By TRACY C.