Great help very informative updated me
Great help very informative updated me, good job.
By Ken
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
119 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Official page for Autel US. Autel is one of the world's leading manufacturers and of professional diagnostic tools & equipments in the automotive aftermarket.
Autel (autel.com) has 119 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 48 reviews with 5 stars · Clear filters
Great help very informative updated me, good job.
By Ken
Thank you very much for you help beyond and above customer service million stars not 5 I want to give thank you again
By Lukas T.
My shop has two MaxiTPMS TS608 tools. Recently we've been unable to program tire sensors. On a whim I logged onto autel.com and started a support ticket, even though I figured I was shouting into the void. A few minutes later my phone rang and Jodie started updating both of my tools (at the same time!) and got me back up and running.
By Nathan
I've been a user for years but I have never had to call them. Today I needed them more than ever and boy did they deliver. Thanks Jodie for all of your help.
By Carlos Harden / Red & Brown Trucking, L.
Jodie Rupnarine was a great help with the scanner registration. He was very professional and patience, explaining every step of the process.
By Byron
When you want quality customer/technical service at Autel this is the guy Jodie Rupnarine. Top dog Great service!!!
By Doug M.
Great tools, customer service is on point, only had 1 issue i couldnt resolve and Jodie R was a great help with some of those technical difficulties.
By Foreign T.
Jodie went above and beyond with the customer service. Knowledgeable on the product and was eager to help. Will ask for Jodie again if I have to call back.
By Logan D.