Audiogon IncReviews of audiogon.com

This is the first time i write a review and hopefully the last. I created an account with these people recently,in order to sell part of my vast LP collection, hesitant initially as i read many bad reviews on various Audiophile sites. I posted 2 ads for 2 LPs and both sold within 5 days so i was excited with the result. Both items shipped promptly by 2nd class post. Then i listed a pair of headphones, after many messages from a buyer and after providing many good trading references from my ebay account (sold a pair of Krell amplifiers there and many antique items), i accepted buyers offer. Buyer paid immediately through their system with paypal. Exactly 10 minutes later. Audiogon suspends my account,without any given reason,nor warning or email ! I emailed their support and i received an answer from Tammy Holt stating that my account is fraudulent as i am based in UK and all ebay sellers are crooks! To my amazement and shock she refused to open the account even after providing them with my ebay id with feedback, she insisted that she closed my account as i didnt provide the buyer with a tracking number! Yes, the buyer who paid 10minutes ago by paypal. A few hours later i received an email from paypal that the buyers funds are fraudulent and that his payment wasnt authorised, again i contacted Tammy Holt asking to investigate, well she did, fraudsters account is still open and mine remains closed. I am deeply concerned as i cannot communicate with my buyers through their system, they have my address and my credit card details on their system and i feel unprotected. They also kept all the funds from my paypal for their commission for the ads i placed to their website, i had to dispute these payments through paypal, they didnt even bother to reply to paypal cases. I am planning to complain to all relevant regulating bodies in USA for their racing and biased attitude, i am sure as i read the reviews, that there are other people scammed by them. Whoever needs additional information or have any information to help us shutting sown these people, please provide them here.

Take your business to Reverb! They appreciate your business, are professional, well run, and competent. Unfortunately I am far from able to say the same for Audiogon. They charge for listings prior to actually listing the item where as every competitor charges upon sale of the item likely due to the fact that they have hands down the lowest sales conversion rate of any site that I have utilized. Their Sales Manager attempted to insist that an 18% conversion rate for aggressively priced listings was "pretty good". I attempted to terminate my account by utilizing their support system and requested both my account with Audiogon as well as my account for their valuation tool. I was emailed by Tammy Holt attempting to convince me not to cancel the account. I received a charge a couple a weeks later for the subscription and emailed back requesting a refund and explaining the situation. The following is the rude, humorous, and unprofessional series of communication I received. Tammy herself is a whim I was again corresponding with and was initially told she never received the request. After pointing out that she could scroll to the bottom of the email chain and see her email, then it became due to the fact that I supposedly didn't request the valuation tool be canceled. All the while she attempted to suggest that it was my fault and they would not be refunding it. I requested contact information for a manager multiple times and was denied. I sent a message to Lindsey Karlson, the COO, via LinkedIn and requested the contact information for one of their managers that I could discuss th matter and with. The response I received was : " Hi Nick, thank you for your note, but I don't handle anything in this area, working with our support team is your best bet. I'm sure Tammy has or will consult her manager on whatever your issue may be that is still unresolved. Thank you.". Ultimately I've gotten a refund by initiating a charge back since they were unwilling to resolve a $10 mistake on their part. This organization apparently is of the belief that their customers need them as opposed to other way around. Take you business to Reverb where your business is will be valued. Maybe Audiogon will someday realize their customers are the reason they can open the doors and begin to treat them as such.

If you sign up to Audiogon, you should be aware of what can happen. You can become a victim of internet terrorism. This is not a place for the exchange of ideas. It is a place where people with too much time and/or money hang out to troll, and bash, and lie and cheat, and defame. On Audiogon, this activity is OK, and even fun to the users. Horrific, despicable, unethical, users. Criminals. And they do not care. You may get trolled. Users will lie about you. They will try to tear you down, and do damage to your account. They will pry into every aspect of your life, to interfere with your life. They wish to cause you damage. They will call you on the phone. They will send you horrific emails. They will make threats against you. They will harass you. They will spend their time in simply making your life miserable. And to them, this is enjoyable. Many of these users are sick, and even suffer from mental illness. You may have joined to buy something or find out some audio information. I recommend that you do not take this chance. Or your life may be altered in a pretty horrible manner. Avoid this site like the plague, or it may make you ill. Seriously. If you want to invite audio-terrorists into your home, well, here you go. Audiogon.