Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
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Atticus is book writing and formatting software built for authors, by authors and people who understand the publishing journey from first draft to final upload. Whether you're working on your debut novel or your tenth nonfiction release, Atticus brings writing, formatting, and exporting into one straightforward tool. No more juggling Word docs, formatting software, and a dozen browser tabs just to get your manuscript ready for print or ebook.Atticus is designed for every kind of author: the first-time indie writer publishing their debut, the seasoned professional managing a backlist, and everyone in between. Fiction or nonfiction, published or aspiring, we want Atticus to feel like it was made with your specific process in mind, because it was.Beyond the software, we've built a genuinely supportive community of authors who share their wins, ask questions, and help each other along the way. We're always listening to feedback and rolling out new features (like our recent Image Management update) based on what real authors tell us they need.Writing a book is hard enough. Formatting and exporting it shouldn't be. That's what Atticus is here for.
atticus.io (atticus.io) has 194 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 156 reviews with 5 stars · Clear filters
The people here are awesome. Totally responsive, totally friendly and totally helpful for any of the help questions I've had. The platform is solid and I've been gradually moving my manuscripts over to Atticus to help me organize chapters. The drag and drop function is priceless. Thank you Atticus!
By Brad P.
Excellent software that functions as advertised and absolutely AMAZING customer service. I've had questions twice, and I've gotten answers that addressed my issues in minutes after submitting a customer service request.
By Roberto
No new-to-me system is without bumps and restarts. I wrote my book on Google Drive and transferred it to Attticus for the final editing, formatting, and rewrites. This took much longer than I expected, and that's all on me. I made one major formatting error and when I finally decided to get help, Atticus responded quickly. How bad was it? My first contact had to escalate me up the chain. Still, I had the right answer in under three days and it's full steam ahead. Do go through all the tutorials. It will save you time. Do keep one copy of your book in addition to the saved copy. My compounded errors meant I had to retype the rather lengthy Appendix. Having said all of that, I love the typestyle and formatting options. I have found working on Atticus to be relatively easy. The directions for photo uploads were excellent. All in all, I will continue to use Atticus for my next books. Thank you to Bre and Riley at Atticus.
By Barb H.
These wonderful folks are always quick to respond and work hard to solve problems. Every problem I bring to them gets resolved quickly and efficiently. Kat has been especially attentive. I can't praise them enough!
By Mike W.
I'm on my third book using Atticus and have to say their customer service is outstanding.
By Gary B.
I’ve never experienced customer service like I’ve received from Atticus. Even though I had a complex issue that went on for quite a while, their support team never gave up. They stayed in daily contact, gave clear directions about what information they needed from me, and always followed through on every promise — whether it was fixes, workarounds, or back-end adjustments I could barely explain. Jaelynn was absolutely incredible. Unlike many tech companies I’ve dealt with while learning different writing tools, Atticus support never fobbed me off or sent me to dense, unhelpful guides. They genuinely worked with me until the problem was solved. As for the product itself — Atticus gives a truly professional result. Formatting in Kindle Create feels clunky and looks amateurish by comparison. Atticus is flexible, easy to use, and has features that make your book look like it’s been professionally typeset. I especially love the Master Pages and the live preview options (once I realised the print preview was there — that one was my mistake!). There’s room for improvement in the help system — searching for a specific issue like “where is the call-out box button?” can be tricky, and you often have to watch several videos to find what you need. That said, their tutorial videos are excellent: clear, practical, and easy to follow step-by-step. Atticus is excellent value for money and continues to improve all the time. My second (prose-only) book formatted and exported flawlessly. The team even made it possible for me to send feedback directly to Dave Chesson, who personally replied — which says everything about how this company values its users. Well done, Atticus. I’m looking forward to seeing where you take the platform next — you’ve got a customer for life.
By Penelope C.
I need book formatting software which can split footnotes between pages, so I got into contact with Atticus' customer service to find out whether Atticus could do this. Within an hour I received a reply, that they were passing my question to another person (Ruth), who very shortly afterward got in touch with me and answered my question. No wasted time waiting for an answer.
By Mark A. E.
So far, I have not seen any other software that rivals Atticus regarding its various functions, template capabilities, pricing, and prompt, friendly support. In addition, all the training videos for Atticus are practical and explain what the publisher/writer needs to get the job done.
By Stanley J.
