Atlas Mover GroupReviews of atlasmovergroup.com

Wish I could rate a NEGATIVE 10, not even a moving company just a broker, was never told...spent 4 times the money than it would with a LEGITIMATE company. PLEASE DO NOT USE, believe all the negative reviews they are TRUE!!!!!! Hopefully all of us can put them out of business!!!

Absolutely horrible service. I was quoted a price and was told it was the "worst case scenario" quote. The day my things were to be loaded was far too late to find an alternative and it was suddenly twice the amount of my quote and I was stuck paying it because there was no more time. This was after they tried to move my load date and time 3 different times despite me making it clear that this was not an option and the day we agreed upon initially was the only day that worked for our schedule. Then it took twice as long for our things to be delivered and it was clear that our stuff was just thrown around. So many boxes were beaten down and smashed and then re-taped by the movers to try to hide it. Several things arrived broken, many beyond repair and we are still missing items. I reached out to the movers several times before things were delivered to get an idea of where our stuff was and when it would arrive and was told each time that they would check and get back to me. They never called me back. The agent who gave me my initial quote won't return a phone call or email and has all but ghosted us. And now that we have a list of items that were broken or missing, they are saying it could be 30-45 days before we even get a response about this. Absolutely terrible company and flat out liars.

Scammers. Their email, website, and phone conversation seemed legit, so I fell for it. Website went down immediately after I signed the contract. They didn't send me a receipt until after the 48-hour cancellation window passed. Even after I called and asked them to give me my deposit back, they lied to my face. I sent a cancellation email like they asked, and they had the audacity to respond like we never spoke on the phone about the situation. 0/10 do not use this company.

100% fraud company. I usually don't write reviews, but I hope this will help push this page closer to the top results on Google, making it easier for people to find these reviews and avoid this company. All the other reviews are true. A guy on the phone (Bobby) said there are a few negative reviews on the Internet, and they come from competitors. That's a lie. All the reviews are truthful and comes from real victims. In my case, their sales representative (Bobby) called me and asked if I was planning to move on a date when I actually had no this particular date in mind. I'm left wondering where they got my personal information and whether it was obtained legally. Before they called, I had checked quotes from some other companies, and there's one in particular I suspect of selling my information to these scammers in the first place (PODs), because it's the only company with which we discussed this specific date. So, I believe they acquire information about their victims illegally from the start. And they intentionally look for those who are planning to move soon, so they never return the deposit (which is significant). Everything happened over a single phone call, and I didn't have enough time to research this company. So, I signed the agreement. After that, I did thorough research and realized things could get worse if I proceeded with them. So, I canceled the service within an hour after signing the agreement. And I sent the cancellation email earlier than 14 business days, the deadline in the agreement. They keep 20% of the deposit no matter what. But I was hoping to get back at least 80%. They refused. I also used a Chase credit card for the deposit (even though it adds an extra 5%), hoping Chase would help resolve any problems if something went wrong. But Chase decided to ignore my arguments. So, this also didn't help. The company should not exist. Since Chase wasn't helpful, I'm going to consult with a lawyer and most likely sue them. Hopefully, someone else will sue them as well, and the company will eventually cease to exist. It's unfortunate they can do what they do. It needs to be stopped.

I tried to cancel the reservation I had the next day by texting the guy that told me everything should go through him. I later found out nothing was done and I had to email the billing dept. they denied my claim to cancel saying it wasn’t within 48 hrs and kept the 2k reservation money. They screwed this veteran royally.

Just adding to the other complaints. So i dealt with ROBBIE SUMMERS, who seemed very friendly and nice on the phone and so we went over everything that i wanted moved. Mostly from my garage. Lift, bench, shelving, toolbox, quad. I sent Robbie pictures of all the items to be moved and also the measurements of everything that was going to be shipped just to show that i was being honest with the things i wanted shipped. I took a picture of the measurements and sent them to him. H egave me a price of 3,200 to move everything. When the movers showed up they looked at everything and a woman from ATLAS MOVER GROUP calls me and says it will be 9,000 dollars to move your items. I could not believe what she was telling me. I tried to call ROBBIE SUMMERS many times and aldo texted him but he NEVER RESPONDED. The woman brought the price down to 7k but i told her she was crazy and i wanted my original price of 3,200 dollars. I refused to deal with them. The company they sent i wound up making a deal with them to move my items.So what i found out is ATLAS MOVER GROUP company prices your move out and then finds a moving company. They are just a broker. BE AWARE ANYTIME YOU WANT TO MOVE. Find a local moving company that will come to your home and look at your items and get a written estimate. I BELIEVE THIS ATLAS MOVING GROUP IS A SCAM OUTFIT. STAY AWAY FROM THEM. Robbie Summers Atlas Mover Group LLC 888-855-2209

If I could give no stars I would! Worse experience ever! I wish I would have read the reviews first. They quoted me an amount and then used a third party company which ended up charging more. No one picks up the phone for either company. Even for their own employees. This place is horrible and they scam people which makes it worse. Report to the BBB!

All the negative review are true. I wish I would have read before using Altals but I was in a bind and Kenneth sounds reliable at the time. Kenneth told me my price would never exceed the initial quote but it the company that came to load my stuff tore down $1200 worth of cable lines, then tried to charge me more. Now kenneth will not return my calls. I paid 2500 dollars. They use third party company that are even worse and hold your things hostage, never answer your call and when they do they hung up on you. My things were handled without care and were damaged in the move. He never returned my call when I called him and was just an overall horrible experience. So many other negative things happened but bottom line, DONT USE THIS SERVICE, TOTAL SCAM.