This bank can not even show a monthly…
This bank can not even show a monthly statment. I do not believe they even read request or questions transmitted to them.
By David W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
16 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
atlanticunionbank.com is listed under Banking & Money.
atlanticunionbank.com (atlanticunionbank.com) has 16 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 13 reviews with 1 star · Clear filters
This bank can not even show a monthly statment. I do not believe they even read request or questions transmitted to them.
By David W.
This bank includes entire account numbers on statements mailed via the USPS - a terrible security practice. Yet, to speak with a customer service representative, you must provide your Social Security number, driver's license number, and full account number. They've got their security practices upside down.
By GregK
new enhancement is terrible
By Richard S.
Short Pump / Richmond Branch. Poor customer services... Management need customer services training.
By Residence I.
Absolutely the worst banking experience I've ever had and that includes the criminal BoA. They are incapable of setting up an auto debit, and wont take over the phone payments unless its already late. Scumbags from the get go.
By Howard S.