Do not give your money to them!
Scam! Took money and not helpful at all! Very difficult to cancel subscription. AVOID!!!!!!
By Emma E.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Bad
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ask The Doctor is a medical question and answer platform where users can ask their sensitive questions to over 20,000 general physicians or specialists.
Ask The Doctor (askthedoctor.com) has 68 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 65 reviews with 1 star · Clear filters
Scam! Took money and not helpful at all! Very difficult to cancel subscription. AVOID!!!!!!
By Emma E.
I don’t even want to give them one star. It’s a scam. They are thieves.
By REGINA K.
These criminals charged my card without my knowledge. I was dealing with a personal crisis, so couldn't focus on balancing out every month...just realized I have lost over $900 in over a year. My bank being a bank will only investigate and try to dispute it for the last 4 months. Absolutely hopeless process, where you just keep getting tossed from one robotic agent to another!
By anonymous J.
These people are total con artists. First of all they intercepted a website given to me by a reputable doctors office that was under staffed. Then were not able to even think about answering my question and charged me full price. I "tried" to contact them for a refund and they did not respond. I would pay again just to get the home address of the owner of this con.
By Bad G.
These useless people trick you into signing membership for free trial for 3 days and if you don't cancel they charge you monthly. they prey on the sick and are thieving loads of people
By charlton1
I used this service once late at night when I had extreme stomach issues. They never really helped me and then auto signed me up from a recurring charge I never authorized. It was s $50 to just chat online. Scam!!! Trying to cancel before I get charged again $50 for a service I don't even use or have any contact with every money. What a SCAM!! Beware and don't even sign on.
By Jacque A.
How do you cancel the membership, there’s no number to call or even contact. They signed me up for a membership I didn’t approve for
By fatmata J.
Was signed up AUTOMATICALLY to pay £38 a month. Was only aware of this after 6 months. No emails or text messages stating the payment. Disgusting tactics. I was happy with initial service but the management are tricking the customers and will eventually lose the good work of the doctors. No morals.
By Dan R.