prompt and knowledgeable
Ricky was prompt and knowledgeable with my concern.
By Scott B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Ricky was prompt and knowledgeable with my concern.
By Scott B.
My problem was that an Adware popped up on my laptop and said to call Apple support at a number to resolve the problem but I didn't want to give out any info. So, I went to my cell phone and looked up Apple support # which was a different #. Scary, identity thefts nowadays and this seemed 'REAL'. So, I think your person on chat talked me thru my situation.
By askanexpertonline.com C.
Courtesy!!
By askanexpertonline.com C.
Jason was very knowledgeable and really helped clear up a lot of confusion. People try to take advantage of me because I am not very tech savvy. Thanks to Jason answering my questions, I was able to keep that from happening.
By Jacqueline K.
At first when you see the dollar to talk to a technician you think about it but it was well worth the dollar I will never miss it my issue was resolved is very patient I am not technology smart at all I would do this anytime and relay it to others to have the same wonderful excellent experience I had!
By Samantha
Well, hate the 🌎 of not talking to anyone anymore, but tech was great.
By barbara
I have reached out multiple times for guidance and I have received outstanding advice.
By askanexpertonline.com C.
I got answers from my questions thank you bye-bye
By Roger E M.