Good experience.
I was properly directed. Overall good experience.
By askanexpertonline.com C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 515 reviews with 4 stars · Clear filters
I was properly directed. Overall good experience.
By askanexpertonline.com C.
Brandon helped get out of demo mode in Samsung 6000 tv go to Plug in on menu button. Update: they are dishonest and liars with money. Pearl Chatbot asks for $8 okay. But after you get your answer behind your back you find they secretly charge you extra $69!!!! No pre warning! Like mafia!! Financially dishonest Shameful!
By Craig T.
The first tech, Scott, was unable to find my coffee maker model number. He tried to help, but his suggestions were for another model. Then he just left me. Jeff was great. He too had trouble identifying the model, so I don't blame Scott for the difficulty he had. When I was able to explain how my coffee maker works, Jeff very patiently gave me detailed instructions on how to try to fix it. I'll try.
By Jan
Tech new what to do right away. Also very patient working with an "old" lady
By Candy W.
The technicians were courteous, prompt, and knowledgeable.
By askanexpertonline.com C.
Very understanding
By Susan Almy, C.
Prompt response and providing answers to questions
By Gopal P.
problem solved by knowledgable tech quickly
By Robert