Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 515 reviews with 4 stars · Clear filters
The experience was okay, although it took longer than I expected. I also didn’t like the $48 cost that I didn’t realize I would get until after it happened. It was hidden in small print at the end of the page. I never would have agreed to that if I had known upfront. I would have gone a different route. I thought it was deceptive.
By Phyllis
I have used this service twice in the past few years. Each time I ended up paying for a required monthly subscription knowing that I would cancel it after the first month. And though the monthly fee is a bit high, in each case it helped me solve the problem I had. So even though it's a little clunky in requiring the subscription, I did choose to repeat the service.
By Dancthrulif
The technician was unable to help me in the end but he tried his best.
By Catherine
The IT was patient, but could not help me
By ACSmall
The technician was great. However it would be more expedient if I could just key in the error code to find out what the problem is rather than going through the chat then transfer to the technician and then wait for a call back.
By Patty L.
The people I spoke to, including the techician, were pleasant and professional. My clothes dryer stopped working. After telling the technician what was happening, he said it was probably the belt. We opened the top of the dryer and found the belt to be intact. I am purchasing a new dryer.
By Gayle
Great service
By Ronald S.
Clear answers
By Paul C.
