The only thing that shocked me was
The only thing that shocked me was, I was not aware that you had to pay for it. I don’t even know what I paid for one question or what’s my time period for my payment?
By GB
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 515 reviews with 4 stars · Clear filters
The only thing that shocked me was, I was not aware that you had to pay for it. I don’t even know what I paid for one question or what’s my time period for my payment?
By GB
Very thorough. Went through all the recommended fixes with me. Unfortunately, I still have to bring in laptop as none of the fixes worked for me.
By Rose
The main thing, I was able to speak with a live person. Thankyou. Although, he was unable to help me resolve my questions, he pointed me in the right direction.
By NRS
The agents were fine, but when I had the call from the tech, the static on the line made it slightly difficult to hear well. We finally were able to get the clock fixed.
By URSULA
The particular technical staff at Just Answer was extremely patient with me and helped me solve the problem. It was Ravi. I really appreciated his patience and, of course, his technical expertise. I occasionally encountered a tech who was not very patient, which made me think about whether I wanted to use this company again. But my experience today was excellent, and I appreciate the staff at Just Answer. Thank you.
By Mako C.
It solved my problem; as advertised.
By John L.
Connecting with the technician was delayed. When he called the next day, he was very direct and helpful when he called.
By askanexpertonline.com C.
The concept is user-friendly; the platform is honest and trustworthy; the technicians are expert and knowledgeable. However, messaging back-and-forth can be time consuming when not using a technician via phone call.
By askanexpertonline.com C.