Helpful Service
All were helpful and understood what I wanted and why. That really is good service. They also undrstood why I am cancelling the service.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 515 reviews with 4 stars · Clear filters
All were helpful and understood what I wanted and why. That really is good service. They also undrstood why I am cancelling the service.
By customer
Understood the problem quickly. Went through all the steps and guided me.
By askanexpertonline.com C.
It took a very long time to fix the problem. Tomas was very patient with walking me through things.
By Dorinda S.
Walked me through the process and was patient with me.
By askanexpertonline.com R.
The SECOND repair guy did great! Mohamed was his name! Dino ( first tech) not so much
By askanexpertonline.com C.
The information was great and fixed my problem. The only negative may be on my end but I had a terrible time understanding the Techs English.
By Liz
It started a bit awkward (the phone call) but when I started chatting with Bill, he was very patient and gave me clear instructions to follow. Even after a few back and forth. After a long while and many chats he was able to solve my problem.
By Lissa C.
The customer care number that said is provided on your website is not on your website. You should fix that.
By askanexpertonline.com C.