Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
44 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a passionate company that truly believes that fashion should be affordable. We know how something special may brighten up your day.
Ascertainy (ascertainy.com) has 44 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 40 reviews with 1 star · Clear filters
I can not even believe the order they sent me, on the website it showed big beautiful ferns they pulled them out of the box they were nice and big so pretty. I almost fell over when I received this item in the mail the ferns were as big as a dam envelope so tiny , they should be embarrassed to even send they let on charge me for the crap they sent!! They are nothing but a Hugh ripoff DO NOT BUY FROM THEM HORRIBLE EXPERIENCE
By Ann W.
Don’t even think of purchasing from this company total scammers
By Linda L.
I ordered a fern on on March 25 and have still not received a confirmation from this company
By Gwen
Ordered item in January. Didn't receive it until April. And that was only after numerous inquiries. They were not willing to provide carrier or tracking info. Asked for refund and refused. Only after I filed a claim with PayPal did I receive product. Terrible useless customer service. Will never order anything with them again. If I could give zero stars I would. Do not recommend this company to anyone.
By John J.
Waited 3 months for delivery and broke the first day. What a peice of cr**. Customer service horrible, only contact through email and they respond but with be patient and fluffy words. I wouldn't recommend to my ex-wife. Yes, that bad.
By Kenneth C.
I’m sure they are scammers. My item never made it has been more than a month. No help from their customer service. Only thing they say is to “Wait patiently “ never again!!!
By David V.
The site says they do returns within thirty days and have fast delivery! Total BS! They also say easy contact! Also BS! My order is still out for delivery and it’s almost a month in transit! Just got into the states! Try to contact on site and email with no reply! I would avoid this site! If product is bad I’m sure I’m out $40! Lesson learned …. I’ll stick to Amazon next time!
By Chris L.
I bought an item for $19.99 with shipping of $4.90, the total should be $24.89. My card was charged $30.70. Why? I tired to go to their site on support/ascertany a few times. It directs me back to their customer support site. Unable to text or call anyone at this site. I'm wondering is this a legit merchandise or scam?? Still waiting.
By William J. P.
